Calling all makers, rebels, and dreamers – join frog Customer Transformation Tech and Platforms in Helsinki!

Why frog?

The frog ‘pond’ is a global network of studios, each with a thriving in-person and vibrant virtual culture. With a strong foundation in frog’s iconic heritage, we draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. We fluently combine strategy, design, brand activation, customer transformation, and technology as well as data, analytics, sales and operational processes and beyond.

frogs are curious, collaborative and courageous, united by our passion for improving the human experience, while each bringing unique and diverse skills and experiences to the table. Our collective goal is to challenge what’s possible when helping our clients and partners launch new products, services and businesses. We are home to rebels, visionaries, and dreamers that disrupt the status quo. Our culture is open, flexible, inclusive, and engaging, and frogs prize humor, positivity, and community just as highly as performance and outcomes. We value diversity, transparency and sustainability and our ambition is to become a net-zero company by 2030 – while today, we already strive to shape a regenerative, sustainable and inclusive future for businesses, people, and the planet alike.

What’s the job?

Are you curious, rebellious, and passionate about making an impact? Are you entrepreneurial, a natural leader and has a continuous learning mindset? We are looking for new leading superstars in our Helsinki studio.

We are establishing the CX tech and platforms team at frog, part of Capgemini invent where we focus on helping our clients from enabling ideas to empowering their execution and scaling sustainable human-centric transformation. We apply creativity, strategy, design, and data tech savviness to redefine experiences, re-invent businesses, drive growth, and orchestrate customer-centric transformation.

What we’re looking for

As we are in a significant growth phase, we are looking for new leaders that can help establish and drive the creation of our offering and capabilities as well as building the team.

We are primarily looking for people with:

  • Curious mindset with strong track record in biz-tech roles, experienced in driving business value though technology and understanding the opportunities of tech and platforms.
  • Experience in selling and/or driving customer-centric, technology based transformation.
  • Strong track record in people centric leadership with strong belief in trust, empathy and modesty.
  • Relevant experience from transformative programs & projects or technology delivery in fields such as consulting, consumer products, retail, automotive, manufacturing, telco, financial services and beyond.
  • Experience interacting with senior stakeholders, leading the dialogue, and delivering presentations with senior audiences
  • Experience in sales or delivery with customer focused technology and platforms, such as CRM systems etc.

Additionally, as a frog you need to have:

  • A curious, creative, and human-centric mindset, with an understanding all aspects of transforming the customer experience
  • Strong decision making and time management skills
  • Customer centric mindset and an obsession for customer experience and CX technology.

What we’re offering

We offer a collaborative and inclusive environment that pushes you to learn and grow, a global multidisciplinary team, and diverse clients ranging from start-ups to Fortune 500 companies.

We have a flexible hybrid/remote setup with all the tools you need, access to a variety of training opportunities and courses and peer to peer knowledge sharing across local and global teams from frog and Capgemini.

And most importantly, a warm and welcoming working community that embraces and celebrates amongst others diversity, curiosity and collaboration, so you can be the best frog you can be.

Are you ready to Make Your Mark?

To apply, send us your CV and application in English by 10th of June 2022. We screen applications and interview continuously, so we encourage you to apply as soon as possible!