Customer Transformation

Content & Marketing Solutions Expert

frog is one of the world’s most successful innovation and design companies and has recently turbo-charged our UK business through a number of mergers and acquisitions.

We’re growing fast, and our next move is to build on our global heritage in brand consultancy and launch a market leading UK brand offer.

Why join frog?

frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology.

From working with Steve Jobs on Apple’s design language, through to reinventing Disney’s Theme Parks and partnering with Porsche to turbocharge their products, we’ve spent six decades on the cutting edge of design. Now we’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Our work touches hearts and moves markets.

Joining 2000+ frogs means joining the “pond,” a global network of studios, each with a thriving, in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table.

frogs prize humour, positivity and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive and engaging. Working at frog means being empowered to meet the moment and Make Your Mark on every project, in your studio, your community and in the world at large.

Three beliefs underpin our culture & frame the type of people who excel at frog:
• Being a challenger brand: a home for rebels and disruptors who want to do their best work
• Making our mark: fanatically improving our world and having real impact by crafting things people love
• A belief in the power of emotion; and in not compromising on quality

The role

•You’ll help our clients meet the demands of the content explosion addressing the scale, velocity and complexity of content needed across the full funnel to drive relevancy, saliency and cut through  
• You’ll have a passion for Marketing Technology and be an expert in this field – particularly Adobe Experience Cloud and Salesforce Marketing Cloud  
• You will inspire clients on how to optimise their engagement strategies with consumers across all touchpoints, owned, social and paid, along the path to purchase   
• You will demonstrate a vision for the future of consumer engagement and how to meet the needs of the digital, connected consumer, and help clients develop operational strategies, capabilities, and processes to meet their needs  
• You’ll advice clients on how data can be used to optimise all aspects of an organisation content “value chain” including advertising, marketing, technology, and ecommerce as well as the operational processes which enable these.  
•You’ll be involved in innovating, designing, and delivering organisational change across marketing, content, MarTech, sales and eCommerce teams at clients who are undergoing a radical shift into Digital requiring new technologies and ways of working. 
•You’ll define, design, and deliver marketing and commerce capabilities that deliver industry-leading customer engagement. 
•You’ll help our clients tailor and adapt their experience to the wants and needs of their customers through digital technology innovation and land real transformation. 
•You’ll help organisations seize new opportunities and realise value quicker by trying new things, testing-and-learning, not being afraid to fail (quickly) and critically being able to rapidly scale and integrate successes for true competitive advantage. 
•You’ll work at the leading edge of the industry acting as an advisor to tier one organisations, helping them to deliver and embed MarTech, digital capabilities, supporting processes, operating models, and governance.  
•You will be working closely with technology delivery partners on behalf of our clients, bridging the gap between business and technology to delivery great, digitally enabled consumer experiences.

You may be working with clients from any industry (Consumer Products, Retail, Technology, Media, Utilities, Public Sector, Financial Services, Automotive, etc.)

Core skills

Already a leader in your field, you’ll bring a passion for Marketing & Content Technologies.

We’re looking for content experts who are seeking a new career opportunity to go above and beyond their current day-to-day. You’re someone who loves solving complex client challenges and can see the big picture for what the future can and should be. You love to pitch your ideas and are an amazing storyteller who inspires others. You thrive in fast-paced environments and can jump in, roll up your sleeves to ensure our team is continuously pushing boundaries.

To be successful you’ll be highly motivated and versatile with the ability to adapt your skills, attitude, and behaviours to work with ambiguity and in areas that are not part of your core skills. You’ll bring energy and passion to your work and be focused on outcomes at all levels in the client organisation.

You’ll enjoy managing a team, providing direction, and helping others to develop.  You’ll demonstrate consulting professionalism and flexibility – you’ll be able to adjust positively to situations that involve changing tasks and/or location, shifting priorities or ambiguity.

You’ll be culturally sensitive to the different styles and demands that global organisations will pose, and you will leverage your emotional intelligence to navigate complex global matrix organisations.

Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice, often spending time with our global clients outside the UK..


  • We seek individuals who can demonstrate experience in many of the following areas
  • Degree educated or equivalent
  • Minimum 3 years’ experience in an agency or consultancy environment – previous experience in industry also desirable
  • Extensive working knowledge of Adobe Experience Cloud products (including Adobe Workfront) and/or other industry leading Marketing Technologies (Salesforce, DAM solutions, etc.)
  • Experience in one or more of the following desirable
  • Adobe and other certifications desirable
  • Experience with content management (DAM, PIM, Campaign), publishing workflows, content lifecycle policies and
    governance models.
  • Developing operational models, processes, and workflows to manage content at scale.
  • Client facing; strong experience interacting with clients is essential.
  • Strong story-telling capabilities.
  • Strong presentation skills; both development and delivery to senior level stakeholders
  • Proven track record in problem-solving while working in a fast-paced and challenging environment.
  • Experience delivering end-to-end marketing operations transformation
  • Experience delivering exceptional customer experience (e.g., marketing service design, brand proposition
    development, and customer journey mapping)
  • Experience measuring the impact and effectiveness of marketing activities (e.g., marketing performance management, econometrics, and customer analytics).

Equal Opportunities at frog

frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

frog is a global business with teams working from every corner of the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.

Since June 2021, frog is part of Capgemini Invent

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses.

Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

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