As a Product Design Manager, frogs are responsible for the design of digitally enabled products and services. They use their broad skillset across the service, interaction, and visual design domains to work on holistic design solutions, from early-stage idea generation until detailed design of service features and user stories in a digital product.
What will you be doing?
As a Product Design Manager, you are expected to represent depth in the craft of experience design: as an individual contributor, as a mentor and guide for more junior colleagues, and as a contributor to the global community of practice. You will often be the backbone of your projects from beginning to end. You will plan, prioritise, and deliver experience design activities autonomously, in the context of interdisciplinary projects. You will lead client conversations within your domain, providing articulate recommendations and helping guide client choices. You will have opportunities to lead small teams on projects and contribute to business development through proposal-writing and pitches.
Your fellow frogs will rely on you to:
- Work inside multi-disciplinary teams to design, prototype and build cutting-edge propositions and digital products
- Be a part of defining product design strategy for our clients and projects
- Advancing frog Australia’s design approach
- Help clients to successfully influence long-lasting change
- Play a role in our product design Community of Practice and industry and regularly share your work and ideas with the broader team and community
We want you to have:
- Understand goals, business requirements and constraints, market opportunities and user need to help define opportunity areas and experience requirements
- Plan, conduct, and synthesise research, testing and piloting activities with service users, providers, and SMEs
- Map existing and to-be experiences, across both front and back office and actors involved, through journey maps, blueprints, and ecosystem maps
- Create digital product and convergent experience concepts together with the team that push the bar for quality in each field/industry
- Support the definition of new product/service value proposition and implementation roadmaps
- Create narratives that help tell the story of the work in an impactful way
- Design wireframes, screens, and prototypes to illustrate product behaviour along defined used cases
- Document product/service requirements and guidelines for following stages of implementation
- Let's talk about your qualifications and experience:
- 5+ years of professional experience in experience design (although you might have had a different job title, like “UX designer” or “product designer”)
- Highly developed design skills, demonstrated in your portfolio of recent work
- Confident presentation and storytelling abilities
- Experience collaborating in multifunctional teams as the experience design lead
- Proficiency with contemporary design and prototyping tools and methods
- Affinity with frog’s values, and a passion for creating products that meet peoples functional and emotional needs
- Excellent business communication skills
Equal Opportunities at frog
frog is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
frog is a global business with teams working across the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.